1.1 The Company may collect personal information from Customers during the process of providing Services. This may include, but is not limited to, names, contact details, vehicle information, and payment information.
1.2 The Company may also collect non-personal information, such as website usage data and customer preferences, to improve the quality of Services and enhance the overall customer experience.
Use of Information:
2.1 The Company collects and uses personal information for the following purposes:
a. Providing and delivering Services requested by Customers.
b. Communicating with Customers regarding their inquiries, appointments, and service updates.
c. Processing payments and managing customer accounts.
d. Maintaining records for accounting, legal, and regulatory compliance.
e. Sending promotional offers, newsletters, and marketing materials with prior consent.
2.2 The Company may use non-personal information for statistical analysis, marketing research, and improving the functionality of its website and Services.
3.1 The Company may share personal information with third-party service providers who assist in the provision of Services, such as payment processors and delivery services. These service providers are authorized to use personal information only as necessary to perform their specific tasks.
3.2 The Company may disclose personal information when required by law or in response to valid legal requests or proceedings.
3.3 The Company does not sell, rent, or lease personal information to third parties for their marketing purposes.
4.1 The Company takes reasonable measures to protect personal information from unauthorized access, loss, misuse, or alteration.
4.2 The Company uses industry-standard security protocols and implements appropriate physical, electronic, and administrative safeguards to ensure the confidentiality and integrity of personal information.
4.3 While the Company strives to protect personal information, no method of transmission or storage is completely secure, and the Company cannot guarantee absolute security.
Retention of Information:
5.1 The Company retains personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
5.2 The Company will securely dispose of personal information that is no longer needed or when instructed to do so by the Customers.
Access, Correction, and Opt-Out:
6.1 Customers have the right to access, correct, update, or delete their personal information held by the Company. Customers can make such requests by contacting the Company using the contact information provided in this Policy.
6.2 Customers can choose to opt-out of receiving marketing communications from the Company by following the unsubscribe instructions included in those communications.
7.2 Customers are encouraged to review this Policy periodically to stay informed about how the Company collects, uses, and protects personal information.